Terminix Lists Most Bed Bug-Infested Cities, Plus a Look at Business’ Perceptions

MEMPHIS, TN—A Terminix survey shows 78% of business leaders with pest control in place feel confident their facilities are pest-free. The pest control services provider also revealed its list of the top 25 most bed bug-infested cities.

See which city claims the top spot for a second year in a row:

Cleveland crawled its way to the top of the list for a second consecutive year, followed by Philadelphia and Los Angeles. Ohio had the most cities on the list, taking four of the top 10 spots. Texas, Tennessee and Pennsylvania each had two cities make the list.

Terminix based its rankings on the number of services rendered in each city from Oct. 1, 2017, to Sept. 30, 2018.

Here is the ranking:

  1. Cleveland
  2. Philadelphia
  3. Los Angeles
  4. Indianapolis
  5. Cincinnati
  6. Dallas-Fort Worth
  7. New York
  8. Columbus, OH
  9. Houston
  10. Dayton, OH
  11. St. Louis
  12. Chicago
  13. Detroit
  14. Atlanta
  15. San Francisco
  16. Baltimore
  17. Tampa, FL
  18. Washington, DC
  19. Louisville, KY
  20. Phoenix
  21. Nashville, TN
  22. Pittsburgh
  23. Memphis, TN
  24. Boston
  25. Denver

Terminix Commercial Launches New Pest Perceptions Report

In addition, Terminix Commercial released its first-ever Pest Perceptions Report, an in-depth study of the pest problems businesses such as hotels, restaurants, retailers and apartments face, as well as their confidence in taking them on. The report reveals surprising truths about pests in commercial settings, and commemorates Terminix Commercial’s new brand launch.

Pest Perceptions reveals the most commonly reported pests are ants, cockroaches and rodents, but pests affect each industry differently. Small- and medium-sized merchants, such as restaurants and hotels, report significantly more challenges with pests such as rodents and flies. Real estate property managers report issues with cockroaches more than other industries, and large-scale retailers are most concerned with bed bugs and termites.

It’s clear that pests’ aftermath goes far beyond physical damage, as more than 50% of businesses say negative word of mouth causes the greatest damage to their organization after a pest issue. Furthermore, 78% of business leaders with pest control in place are confident their businesses are pest-free, yet 65% still feel vulnerable to a pest infestation, showing the importance of having a reliable pest management partner who’s ready whenever pests strike.

The report provides in-depth analysis of how industry and region can affect why businesses choose to have a pest control provider, the most common pests organizations face, and more. For instance, businesses in the Southern region of the United States report cockroach challenges more frequently than other areas, while their peers in the West report termites more than other parts of the country.

This deep understanding of what makes businesses tick is a fundamental element of Terminix Commercial’s new brand. As a part of the rebrand, the company has rolled out a new logo, head-to-toe revamp of the brand’s mission and deep focus on the core tenets that provide the most value to customers to help protect their investments and reputations.