Operations
Robiotic MaidSafe Aims to Protect Housekeepers
INTERNATIONAL REPORT—In an era of heightened awareness of sexual harassment in the workplace, hotels are equipping staff members with panic-button…
security
Industry
Guests Demand a 21st Century Stay
Executive Summary Guests expect reliability, ease and security when they activate their mobile room key and unlock the door. Behind…
Sponsored by
Industry
Guests Demand a 21st Century Stay
Executive Summary Guests expect reliability, ease and security when they activate their mobile room key and unlock the door. Behind…
Sponsored by
Industry
AHLA, Industry Executives Unveil 5-Star Pledge, Commit to Added Safety Measures for Employees
WASHINGTON—Along with numerous hospitality executives, the American Hotel & Lodging Association (AHLA) this week unveiled the 5-Star Promise, a pledge to…
Editor's Notes
Seeking Peace of Mind? Robots to the Rescue
If you’ve read my editor’s notes, you know that I sometimes use this space to share something I’ve just discovered…
Technology
Report: Only 42.9% of Hospitality Companies Have Full Payment Security Compliance
BASKING RIDGE, NJ—The Verizon 2017 Payment Security Report has been released, and the findings demonstrate a link between organizations being…
Industry
A Solution to Help Curb Data Breaches
CHICAGO—When it comes to hospitality, you can never be too careful. Data breaches at hotels are widespread and hackers are…
Industry
A Wearable, Mobile Device for Safety on the Job
HERMOSA BEACH, CA—Walkie-talkies might help employees communicate with each other, but they don’t relay location, give distress signals or provide…
Industry
Padiolok Designed to Give Resort Hotels Peace Of Mind
NEW YORK—Security is always a concern for resort properties that feature walkout rooms near a pool or patio. Of course,…
Ownership
SpringHill Suites Adds Security Checkpoint Experience at Oakland Airport
OAKLAND, CA—SpringHill Suites opened an Experience Zone at Oakland International Airport’s Terminal 2 security checkpoint, making it the brand’s first…