Industry
Airbnb Puts Focus on Diversity, Reveals Insights on Expansion
SAN FRANCISCO—Airbnb has signaled a focus on diversity and inclusion with its latest executive hire. In addition, the company released the…
Research
Research
Study: How Airbnb and Hotels Compete, Benefit in Sharing Economy
CATONSVILLE, MD—Researchers from the Tepper School of Business at Carnegie Mellon University published new research in the Informs Journal Marketing…
Research
Airbnb: Guests Want Local, Immersive Experiences
INTERNATIONAL REPORT—Airbnb has a global community of hosts and guests. More and more of these travelers are choosing to participate…
Research
Study: 81% of Consumers Want Experience Recommendations From Hotels
NEW YORK—Alice has released new research that found a majority (81%) of consumers would like to receive local experience and…
Technology
Tech Heats Up in Hospitality
INTERNATIONAL REPORT—Technology is making headlines in the hospitality industry. New ways of simplifying operations, increasing profitability and enhancing the guest…
Research
Study: Travelers Want Chatbots to Assist with Online Travel Experience
NORTHAMPTON, U.K.—The ability to organize and book both business or leisure trips online is now far more convenient than it…
Research
Study: Gen Z Travelers Open to Influence, Inspiration
BELLEVUE, WA—New insights released by Expedia Group Media Solutions, the advertising arm of Expedia Group, illustrate the behaviors, attitudes and…
Research
Report: Room Demand Rises in Smaller Towns
CALABASAS, CA—Hotel room demand escalates in smaller metros/towns, fueling occupancy and boosting investor interest, according to the Marcus & Millichap National…
Research
Study: Brazil-Resident Members Travel Often, Own Timeshares
MIAMI—Interval International, a vacation services provider, revealed that 60% of its Brazil-resident members reported traveling domestically at least one week…
Research
Marchex Institute Study: How Poor Call Handling Affects Volume of Customers
SEATTLE—Marchex released a series of reports that measure the call-handling performance of hotel and cruise brands. By analyzing 5.8 million calls to 13…