Industry
Partner News
NATIONAL REPORT—Whether it’s celebrating an anniversary, receiving an award, earning a certification, debuting a new product or expanding the business,…
loyalty
Brands
Hilton Honors and Lyft Partner for Loyalty
MCLEAN, VA—Hilton Honors has partnered with rideshare company Lyft to allow its loyalty members to earn Hilton Honors points whenever…
Brands
Thompson Hotels Joins World of Hyatt Loyalty Program
CHICAGO—Today, Hyatt Hotels Corporation has introduced Thompson Hotels as the first former Two Roads Hospitality LLC brand to join the…
Brands
Omni Launches New Planner Loyalty Program
DALLAS—Omni Hotels & Resorts has launched its new Omni Select Planner program for meeting planners, offering immediately redeemable rewards and benefits.…
Brands
Hyatt Launches Global Travel Program For Small Businesses
CHICAGO—Hyatt has launched Hyatt Leverage, a global business travel program that offers special rates to qualifying small and mid-sized enterprises…
Borgata Launches MGM Resorts’ M life Rewards
ATLANTIC CITY, NJ—Borgata Hotel Casino & Spa, part of MGM Resorts International, is set to launch the M life Rewards…
Operations
Study: To Secure Loyalty, Give Members More Choices
SAN FRANCISCO—With the U.S. travel industry fearing a sales slump, amid potential for travel restrictions, airport detentions and stringent vetting…
Operations
J.D. Power Dispels Myths About Social Media Feedback
CHICAGO—“Social media has emerged as a powerful force, serving as both a guest feedback tool as well as a customer…
La Quinta Launches Enhanced Loyalty Program
IRVING, TX—La Quinta Holdings Inc. has a new, integrated marketing campaign to support the launch of enhancements to its award-winning…
Ownership
Marriott Appoints David Flueck as Loyalty SVP
BETHESDA, MD—Marriott has appointed David Flueck as its SVP of loyalty. In addition to overseeing the hospitality group’s loyalty programs,…