Industry
What does it take to get a 5-star review? Cleanliness
NATIONAL REPORT—We all know that guest reviews are incredibly important today. With virtually every guest reading online and social media…
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facility management
Industry
Make the Most of New Spaces: How Hotel Operations Can Support Renovations
NATIONAL REPORT—More than ever, the guest experience lives beyond the hotel room. Both business and leisure travelers increasingly want shared…
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