Study identifies most important factors in guest AI acceptance
Perceived ethics and benefits top the list
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Hot Off The Press – February 2022
Christina Trauthwein, VP, content & creative, Hotel Business, shares information on some of the stories you can read in the February 2022 issue. Highlights
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Egencia Delivers Predictions for the Future of Tech and Travel
NATIONAL REPORT—What does the future hold for the travel industry? For starters, technology will continue to shape the guest experience as hotel brands make
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How an AI-Powered Platform Helps Hoteliers Retain Staff
NATIONAL REPORT—In an industry with a high turnover rate, retaining employees is vital. Virgil Careers is a platform that harnesses artificial intelligence to help
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RLH Corporation Debuts AI Virtual Agent For Central Reservations
DENVER—RLH Corporation deployed an Artificial Intelligence Virtual Agent for Central Reservations to support all 1,400 system hotels, a move the brand is touting as
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