DALLAS—SiteMinder and Agilysys Inc. have entered into a partnership agreement whereby SiteMinder’s Channel Manager will connect with Agilysys’ cloud hospitality platform, rGuest, to integrate with Agilysys’ property management systems and automate the flow of rates, availability and reservations for hotel customers.
SiteMinder’s Channel Manager allows hotels to continuously promote available rooms on all their booking channels and immediately update inventory across those channels when a booking is made. According to the company, it eliminates manual entry and reduces the risk of overbookings with deep, two-way integrations between a hotel’s property management system (PMS) and the online travel agencies, wholesalers, hotel websites and global distribution systems it sells through.
Agilysys’ rGuest provides the industry standard integration framework that connects SiteMinder’s Channel Manager with the Agilysys PMS solutions. rGuest provides a standards-based solution on an open architecture with public APIs to enable richly-integrated applications delivered from Agilysys, its partners and customers.
According to the companies, the partnership between SiteMinder and Agilysys addresses a key finding in Phocuswright and h2C’s Independent Lodging Market Report, co-sponsored by SiteMinder, that half of U.S. independent hotels use a PMS, yet only 13% use an integrated channel management solution. The partnership also addresses the need for hotels to adopt secure technology. SiteMinder’s Channel Manager and all of Agilysys’ PMSs comply with PCI DSS standards.