INTERNATIONAL REPORT—Whether it’s celebrating an anniversary, receiving an award, earning a certification, debuting a new product or expanding the business, hotel companies and vendors achieve new milestones on a daily basis. Here’s a look at recent accomplishments:
Sabre Gets New President, Hospitality Solutions
Sabre Corporation has named Scott Wilson as president of Sabre Hospitality Solutions, effective Sept. 8. Wilson joins Sabre from Great Wolf Resorts where he served as its CCO.
The company also noted that its Hospitality Solutions business continues to play an integral role in its journey to create a new market for personalized travel. Sabre has taken steps to strengthen and grow its hospitality business over the last several years. Earlier this year, it announced it is working with Accor to establish a strategic partnership. In collaboration with Accor, Sabre intends to develop a new full-service property management capability, while also enriching its existing central reservation and limited-service property management systems.
React Mobile, CommScope Collaborate to Protect Workers
React Mobile and CommScope are joining forces to provide a flexible and cost-effective solution for keeping workers safe. The solution is a combination of CommScope Ruckus wireless access points (APs) with integrated IoT and React Mobile’s employee safety devices (ESDs). By leveraging the Bluetooth Low Energy (BLE) beacons in Ruckus WiFi APs, businesses can easily and cost effectively meet state and local government mandates to provide “panic buttons” to all lone workers.
When a worker activates the panic button, the device searches for the location of the closest Ruckus AP that supports BLE. The React Mobile system tracks the distressed employee as he or she moves throughout a building or across a property, providing updated location information in real time. Simultaneously, the Ruckus IoT Suite can activate security cameras, lighting, door locks and other connected systems as part of the response. The Ruckus IoT Suite can also generate additional notifications for first responders, including SMS messages and emails.
Maestro PMS Partners With Fetch
Maestro PMS has partnered with Fetch to provide a digital hub to enhance guest engagement, communication and operations. Using Fetch, hoteliers will have another third-party option to access everything they need through contactless, digital guest interactions.
The Fetch solution enables hotels to interact with guests using digital avenues, such as email or SMS/text messaging. For example, guests booking at a property powered by Fetch are sent messages at strategic times urging them to provide feedback after booking a stay, checking into their room or upon check out. By reaching out when guests are most likely checking their personal devices, Fetch increases the chances of a response from guests, keeping them in closer contact with hotel operators and maintaining consistency.
Ace Hotel to Offer Noshinku Hand Sanitizers
Ace Hotel has teamed up with Noshinku to elevate the hand-sanitizer experience for their guests. Noshinku is a premium hand-sanitizer brand that can kill germs but also treats skin gently and smells great, according to the company. Ace has installed Noshinku’s signature dispensers in multiple locations throughout the public spaces in its U.S. properties, including New York, Chicago, Downtown Los Angeles and New Orleans.
Noshinku uses only the highest pharma-grade USP certified alcohol distilled from sugar cane, and also tests and verifies this alcohol both for quality and smell. All Noshinku products are manufactured in licensed facilities in the U.S and come in matte black packaging.
Outrigger Offers Free Stays to Hawaii’s Healthcare Workers
In partnership with the Healthcare Association of Hawaii (HAH), Outrigger Hotels and Resorts is inviting up to 1,500 Hawaii nurses and respiratory therapists to enjoy a stress-free, cost-free stay in Waikiki as a way for the hospitality brand to show its appreciation for the frontline healthcare heroes. Eligible individuals must book by Sept. 30 to take advantage of this offer, and stay dates can be anytime from Sept. 15, 2020, to Jan. 31, 2021, with some restrictions.
The donated rooms to healthcare workers is part of #OutriggerCARES, a series of global efforts by the beach brand to provide support for its internal team as well as offer resources and aid to the communities in which Outrigger operates. Initiatives range from donating food in Mauritius to providing personal protective equipment to hospitals in Thailand. Outrigger also works alongside HAHi for the “Hotels for Heroes” program.
Relay Offers Complimentary Program
Relay, the manufacturer of wireless devices no bigger than a Post-It note that enables team members to communicate, has started the Relay It Forward program to help businesses like hotels and restaurants during the COVID-19 crisis.
The selected recipient will be outfitted with Relays, provided customized support and complimentary service, in an effort to improve operations, communications and connectivity in this new six-ft. economy, according to the company, which noted that it already collaborated with Marriott and Interstate Hotels.
To participate in the program, hospitality company should fill out the online application form.