INTERNATIONAL REPORT—Whether it’s celebrating an anniversary, receiving an award, earning a certification, debuting a new product or expanding the business, hotel companies and vendors achieve new milestones on a daily basis. Here’s a look at recent accomplishments:
Agilysys Launches Sales & Catering Solution
Agilysys Inc. has released its new Agilysys Sales & Catering product, a cloud-native, SaaS or on-premise sales & catering solution to manage groups and events, as the next member of the Agilysys PMS ecosystem.
Agilysys Sales & Catering is a comprehensive sales & event management system that provides powerful tools to hotels, conference centers and resorts. With a complete view of every group and event, as well as guests throughout their entire stay, the system fully exposes the value of each guest and group across meeting and shoulder dates. With an easy-to-use, intuitive user interface, the solution enables event planners and sales teams to more efficiently sell, manage and service their clients, according to the company.
Group meeting planners and event hosts have access to a fully dynamic and easy-to-use portal to upload and manage reservations, events and special requests, allowing for personalization of every event at each property. With Contract and Event Order functionality, meeting planners can create customized contracts, banquet event orders (BEO) and flexible deposit and payment options on the fly right from their mobile device.
Les Hotels Baverez Chooses Ideas G3 RMS
One of Paris’ leading luxury hotel groups, Les Hotels Baverez, has selected Ideas G3 Revenue Management System (RMS) to improve its forecasting capabilities and boost its competitiveness in the French city..
With three five-star hotels in the French capital, Les Hotels Baverez will implement the RMS technology to ensure revenue is maximized in all its 233 rooms.
The implementation of Ideas G3 RMS will centralize the reporting and forecasting processes and introduce a more refined, efficient and scientific approach to the work of revenue managers and simulate the impact that pricing, demand, overbooking and wash have on forecast and pricing before introducing a live change, according to the company.
ProfitSword Named Finalist for 2020 SaaS Awards
ProfitSword has been named as a finalist in this year’s SaaS (Software as a Service) Awards with its entry of ProfitAbility, its state-of-the-art business performance dashboarding and reporting platform. As a submission in the best SaaS product for business intelligence and analytics category, ProfitSword and its ProfitAbility solution was selected as a finalist alongside 15 other competitors in what the awards program describes as being the year with the most entries.
Consisting of a judging panel with years of combined industry experience in technical, business, academic and marketing expertise, ProfitSword and its ProfitAbility solution were evaluated for the ability to fulfill a significant need within the marketplace along with the potential to impact the future of business intelligence and analytical innovation. Key to ProfitAbility’s unique business intelligence-enhancing abilities is the use of the latest AI and machine-learning technology in order for the solution to instantly and automatically begin identifying patterns in organizational performance.
HIS Publishes White Paper on Guestroom Voice & Entertainment Trends
Hotel Internet Services (HIS) has published a new white paper analyzing the latest guest trends when it comes to what they expect from in-room entertainment, convenient access to hotel services as well as the ability to interact with property amenities without increasing the risk of germ exposure.
Utilizing survey feedback from more than 700 guests and 200 hoteliers, the white paper serves as a follow-up to a similar study conducted in 2018 and demonstrates that demands for personalized content casting abilities and access to voice-activated control are increasing at an ever faster rate.
Titled “Giving Guests the Keys to Unlock Hotel Entertainment,” the white paper reveals that evolving consumer preferences regarding personalized entertainment and virtual assistant technology are causing a mirror effect within the hospitality industry, with skyrocketing home adoption rates leading more and more to expect similar services to be made available during their hotel stay. With casting for example, more than 86% of 2020 survey guests noted their preference to be able to cast personal subscriptions such as Netflix versus viewing more traditional TV options, a 5% increase since 2018.
UniFocus Names New SVP of Restaurant Development
UniFocus, the Dallas-based provider of smart labor management tools for the service sector, revealed that Dave Gates has joined the company to lead its restaurant industry initiatives.
Gates brings more than 35 years of restaurant industry experience, including 27 years in leadership roles with Red Robin, where he led the process to adopt UniFocus as the corporate standard for labor management. Most recently, Gates served as an operations management consultant with restaurant consulting firm The Productivity Advantage.