NATIONAL REPORT—Whether it’s celebrating an anniversary, receiving an award, earning a certification, debuting a new product or expanding the business, hotel companies and vendors achieve new milestones on a daily basis. Here’s a look at recent accomplishments:
ProfitSword Partners with Focus Hospitality Management
ProfitSword has been selected by Focus Hospitality Management to enhance its strategic planning, operational management and revenue growth abilities with the implementation of ProfitSage. Focus Hospitality Management is now able to instantly analyze the real-time business performance of each location to ensure that business goals and needs are always met. With ProfitSage, both corporate leadership and on-site staff are also able to identify upcoming sudden shifts in performance to reduce overall market uncertainty while preserving business stability.
With the adoption of ProfitSage, Focus Hospitality Management was able to obtain a straightforward implementation process due to the platform’s ability to seamlessly integrate with an array of disparate performance data-generating systems from across the company’s portfolio. This allows the solution to automatically and instantly retrieve valuable real-time analytics, which are then housed within a single database that can be accessed at any time via a user-friendly web-based user interface.
ProfitSage further provides the ability for corporate leadership or on-site personnel to combine or segment data by department, property, grouping of properties or for the portfolio as a whole. With this vital feature, each employee can instantly review revenue performance for a specific area and can evaluate expenses such as labor that need to be taken into account. Real-time access to such information also provides Focus Hospitality Management properties with the instant ability to accurately calculate future performance projections, ensuring that any business response efforts are always based on fully informed strategies.
Cox Business’ Blueprint RF Appoints New Leadership Team
Blueprint RF, a Cox Business company, has made changes to its leadership team following the retirement of CEO/co-founder Ron Peterson. Jady West, an industry veteran with Cox Business/Hospitality Network, was appointed VP of hospitality for all of Cox Business’s hospitality operations, while Blueprint RF co-founder James Tubo will directly manage the Blueprint RF business, overseeing its operations and serving as its VP.
With accountability for both Cox Business/Hospitality Network and Blueprint RF, West is responsible for driving continued sales development and growth; strategic planning; cross-functional alignment; budgeting; and planning for the government, gaming and lodging industries.
A certified network engineer with relationships across leading hotel brands, Tubo also founded NetSource, a network integration and consulting firm where he explored the early uses of wireless technology, as well as AireWaves, a wireless ISP and networks integration company.
Maestro PMS, Silverware POS Launching Contactless Phone-to-Table Dining
Longtime integration partners Maestro PMS and SilverWare POS will unveil a new, customizable, mobile tableside ordering and payment platform to customers this month during its free touchless guest journey webinar series.
The In-Seat Contactless Platform goes beyond conventional PMS/POS integration to give guests touch-free control over their dining experiences. Restaurant patrons can scan a QR code to upload a digital menu, order meals, split the check, add a tip and pay via their personal mobile devices or post charges directly to the hotel room. All transactional data is shared between the hotel’s SilverWare POS system and Maestro POS, enabling managers to view and track guest spend; identify meal preferences; load and redeem gift cards; apply discounts; and manage loyalty points easily with no additional hardware or mobile app required.
The In-Seat Contactless Platform―composed of a Digital Menu + In-Seat Guest Ordering + In-Seat Guest Payments―will be revealed to Maestro PMS and SilverWare POS users during two webinars on July 21 at 1:00 p.m. to 2:00 p.m. EST or July 22 at 11:00 a.m. to 12:00 p.m. EST. The new solution is being made available at no cost in 2020 to Silverware POS subscription customers.
Fourth Enterprises Names New COO and CRO
Fourth Enterprises, parent company of HotSchedules and Fourth, has appointed Paige Newcombe as COO, and Scott Morgan as CRO. Newcombe will be responsible for the company’s global operations, while Morgan will head global commercial performance and corporate growth.
With 25 years of business leadership expertise and widespread experience in client support and success, Newcombe will oversee the professional and employer services and customer support teams. She most recently served as EVP of global sales and chief customer officer at Saba Software, a cloud-based intelligent talent management services provider.
Morgan has more than 20 years in the technology and cloud services industry, most recently serving as GM of workplace solutions at Infor, a $3-billion cloud services provider. During his nine-year career with Infor, Morgan shaped multiple acquisitions and created an integrated suite of human capital management (HCM) and workforce management (WFM) services.
Aclaimant Raises $10M Series A Funding
Aclaimant, an insight-driven workflow platform for safety and risk management, has raised $10 million in Series A funding led by Mercury Fund.
This brings the company’s total funds raised to nearly $13 million, with a seed round of $2.9 million secured in 2017. Additional investors for the Series A financing include Royal Street Ventures, EBSCO Capital, KEC Ventures, RRE Ventures and Aspen Capital Group.
Aclaimant was founded on the belief that organizations can reduce their cost of risk while providing a safe environment for employees. It proactively uncovers problems to fundamentally change the way organizations manage risk. By combining insurance industry experts with innovative technology solutions, the company improves risk and claims management processes for all businesses. Aclaimant caters to multiple industries, including construction, manufacturing, staffing, real estate and hospitality.
With fresh capital, Aclaimant plans to accelerate client acquisition and sales, as well as marketing and partnership development. The company also plans to invest in product innovation and enhancements focused on data, compliance and design. Aclaimant continues to add key talent across the risk management spectrum to grow and expand its in-house subject matter expertise.