NATIONAL REPORT—Whether it’s celebrating an anniversary, receiving an award, earning a certification, debuting a new product or expanding the business, hotel companies and vendors achieve new milestones on a daily basis. Here’s a look at recent accomplishments:
ISHC Honors Marilyn Carlson Nelson with the Pioneer Award at ALIS
Under the leadership of Marilyn Carlson Nelson, Carlson became the first global travel and hospitality company in North America to sign the international code of conduct to protect children from sexual exploitation in the travel industry. She is former chair and CEO of Carlson, a global travel and hospitality company. Currently, Nelson serves as a co-CEO of Carlson Holdings Inc.
“Marilyn Carlson Nelson has been a pioneer in the hospitality industry through her career, in no way more so than her ground-breaking leadership in the industry’s work to combat human trafficking,” said Cecilia Gordon, president of the International Society of Hospitality Consultants (ISHC) and co-chair of Goulston & Storrs Hospitality & Recreation Industry Group.
The ISHC Pioneer Award was presented in partnership with the Americas Lodging Investment Summit (ALIS) during the conference plenary session by Gordon and ISHC Chair Chris Cylke, COO of RevPAR International Inc. Upon receiving the award, Nelson inspired the audience speaking about her three passions: that a business well-led is a force for good; inclusivity and being purposeful about who has a seat at the table; and awareness and action against human trafficking.
“Our industry has 53.4% women. We have 1 in 22 CEOs and 1 in 9 presidents (that are women). It doesn’t compute. In my company when I first became CEO, we had very few women executives. We became purposeful. We successfully identified, trained and promoted female talent,” said Nelson.
Pure Wellness, FPG Form Strategic Partnership
Pure Wellness, a leading wellness solutions provider in hospitality has entered into a strategic partnership with Frontline Performance Group (FPG), a global leader in transforming hotel customer service operations to drive enhanced guest experience and improved stay economics. As part of this partnership, FPG will position “Pure Rooms” to their hotel clients as the guestroom of choice to answer the needs of the wellness-minded traveler.
FPG transforms front desk operations into profit centers for hospitality, car rental and automotive brands worldwide by elevating the performance of their frontline agents, while enhancing customer satisfaction.
OTA Insight Marks Milestone
OTA Insight, the cloud-based data intelligence platform for the hospitality industry, is celebrating a series of milestones that have contributed to one of its leading products, Revenue Insight, becoming the world’s number one business intelligence tool for the hospitality industry, according to the company.
Unlocking the potential of hoteliers’ PMS data to deliver lightning-fast, actionable insights for better revenue decisions, Revenue Insight has now passed the mark at which it’s averaging an uptake of over 100 new properties per month, a figure that continues to rise.
Recent new partners include Soho House; Belmond Ltd; Hard Rock Hotels & Casinos; Westmont Hospitality Group; RCD Hotels; and Highgate.
Found Hotels Teams Up with Hotel Internet Services
Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has been selected by Found Hotels to provide advanced WiFi network functionality for its two recently opened locations in Chicago and San Francisco. Serving as a collection of authentic, locally driven properties that redefine the concept of luxury for modern-day travelers, Found Hotels can now ensure guests will experience a reliable and secure WiFi network.
Found Hotels leadership was able to implement a network infrastructure that could ensure a strong and consistent signal throughout both properties. This was achieved via the HIS ability to strategically install advanced Ruckus WiFi access points in order to provide adequate coverage in all hotel areas.
Legrand Launches Wireless Charging Puck
Legrand offers the ability to turn any table, night stand or desk into a smart wireless charger with the furniture-ready wireless charging puck. After an easy do-it-yourself installation, it sits flush against the surface for a truly seamless solution. Provide speedy Qi certified wireless charging for users looking to recharge their smartphones and tablets nearly anywhere that furniture can go.