LOS ANGELES—Acuant, provider of intelligent data capture and authentication solutions, has partnered with OpenKey, provider of mobile key solutions, to implement secure check-in via smartphone for the hospitality industry.
The OpenKey app enables hotel employees to generate and manage mobile keys for their guests. After downloading the app, guests can use their smartphones to access their hotel rooms and amenities such as pools and fitness centers. According to the company, this minimizes check-in times, provides a favorable guest experience by removing the need to carry around RFID cards and solves the problem of lost and demagnetized keys.
Acuant’s authentication capabilities power the OpenKey app function for collecting and managing ID or passport information for regulatory and billing information. Through instant ID verification and authentication, Acuant allows hotel guests to securely check in without waiting in a long line or for manual entry and photocopying by hotel employees.
“In an industry where service, convenience and security are critical, hotel employees often follow time-consuming manual data entry tasks, which only increase the wait-time for guests,” said Yossi Zekri, CEO of Acuant. “Our partnership with OpenKey allows guests to bypass the front desk, while still upholding secure room access.”
“Whether traveling for business or leisure, guests do not want to wait in long lines at the front desk, or worry about losing their key cards,” said TJ Person, CEO of OpenKey. “As the hospitality industry evolves, our partnership with Acuant will enable hotels to provide guests with a more convenient check-in process. Our technology helps hotels improve their guest experience during their visit.”