Nashville’s Hermitage Hotel Selects OpenKey Mobile Key

DALLAS—The Hermitage Hotel in Nashville, TN, has chosen OpenKey as its preferred vendor in providing guests the ability to access their room directly from their mobile devices.

Implementing OpenKey will also allow Hermitage guests the ability to check-in to their room prior to arrival, call the front desk, confirm identity with an ID capture for security and send their estimated time of arrival to the hotel via the app. Guests are also able to use amenities offered by the hotel through the mobile app.

“The Hermitage Hotel has been an integral part of Nashville for over 100 years; when you walk through the halls you are taken back to another time when Johnny Cash and Patsy Cline roamed these same hallways,” said Dee Patel, GM at The Hermitage Hotel. “Our goal is to give guests a rich historical experience while enjoying the latest benefits that technology can provide to make their stay more convenient and rewarding. Partnering with OpenKey to provide our guests the benefits of mobile key was an easy choice for us—we’re excited to offer technology that improves the guest experience.”

The distinctive architecture and Beaux-Arts style of The Hermitage Hotel offers an old-world blend of classical Italian and French Renaissance features. Since opening in 1910, the hotel has been host to several presidents, including Woodrow Wilson and John Kennedy, along with world-famous athletes and actors such as Babe Ruth and Charlie Chaplin. The Music City hotel is within walking distance from the Nashville Convention Center, the financial district and historic 2nd Ave.