ARLINGTON, VA—Interstate Hotels & Resorts, a U.S.-based global hotel management company, is migrating to a cloud-based operating platform and improved the functionality of its proprietary business intelligence platform, IHR1, by launching an accessible mobile site giving owners the ability to monitor results and hotel performance 24/7 in real time.
“Interstate leverages its global resources and experience to inspire each owner’s success,” stated Interstate’s CEO Jim Abrahamson. “Technology is an integral part of our approach as it touches every aspect of a hotel’s operation, from procurement to reporting, payroll and beyond. Our intuitive developments allow owners worldwide to access key performance indicators instantly, which deliver an upper hand for success.”
To improve productivity and capabilities for executives, management teams and hotels, Interstate’s infrastructure was transformed to a system, leveraging dual data centers to provide disaster recovery and business continuity. The use of virtualized technology to operate the cloud platform allows Interstate to quickly scale, supporting increased demand for computing resources in an efficient and cost-effective manner.
Supporting Interstate’s strategic growth plan, Jim Lamb, Interstate’s CIO, is leading the focus on business-driven technology strides. “Within the rapidly changing technology landscape, Interstate is actively focused on the strategic adoption of enabling technologies that are both relevant and appropriate to assist our teams’ efforts to drive performance for owners,” stated Lamb.
Interstate newly launched platform—Interstate Intelligence—is the capitalization of the company’s 50 years of experience managing more than 380 hotels across multiple tiers and brands. Interstate Hotels & Resorts’ unrivaled technology leadership, Interstate Insights, encompasses the flagship business intelligence program, IHR1.