Infor Enhances Hotel Management in the Cloud

NEW YORK—Infor has made available the Infor Hospitality Management Solution (HMS) 3.7.1. Available in both a cloud environment and on-premise, the latest release of Infor HMS is designed to help hospitality organizations around the world increase efficiency, improve collaboration and speed services to guests, according to the company.

Enhancements include expanded mobile options, such as the Infor HMS Housekeeping mobile application, available for iPhone and iPod Touch. Housekeeping staff can become completely paperless by utilizing this application to view room assignments, make status updates and track guest details in real-time, all while moving from room to room within the property. Additionally, Infor HMS now offers mobile room key encoding through integration with Ingenico Mobile Solutions’ iSMP Companion, which allows hotel employees to encode guest keys while away from the front desk.  

The solution also has a new leasing module specifically for the serviced apartments market. This module provides the ability to create leases for long-stay or short-stay guests, delivering flexible invoicing options and rate plans to help this niche hotel group better manage leasing and revenue for their lease-based customers, according to the company.

The enhanced Accounts Receivable functionality includes developments designed to improve workflows for accounting tasks, the ability to create centralized profiles with separately attached property accounts directly from the reservation screen and more flexible invoicing. This helps hoteliers to not only manage accounts receivable more efficiently, but to also provide a better experience for meeting planners, corporate travel managers and other direct bill account contacts, according to the company.

Infor HMS has also introduced owner room rotation functionality to better support the needs of condominium hotels. Users can now sequence rooms based on lowest point value to provide equal opportunity for rentals. The new feature also delivers capabilities to integrate with a specialized third-party condominium solution, which manages the owner accounting capabilities while Infor HMS handles the room rotation logic.

Infor HMS also delivers room planning and reporting enhancements designed to facilitate greater ease-of-use for employees and advanced drill-down capabilities for forecasting, including the ability to combine occupancy history and forecasting into one report.