NEW YORK, NY—HX: The Hotel Experience — Rooms to Restaurants, which will take place Nov. 8-10, at the Jacob K. Javits Convention Center here, has added new sessions to its educational program featuring more than 100 professional development sessions.
The following content was just added:
At HX TECH
HX: TECHPITCH ’15: Prequalified participants get 10 minutes to showcase a new tech product or service that serves the hotel and restaurant industry. HX attendees will select the leading tech innovation.
TECH POLL/ASK-A-TECH: Hear the results of industry polls such as “Top 10 trends in hospitality tech;” “Favorite productivity apps;” and “Leading social media platforms.”
At HX OnStage – Hotel
The Next Generation of Hoteliers: Young leaders and members of the AH&LA Under 30 Gateway Committee share how their generation is changing the hospitality industry.
Utilizing Customer Feedback to Improve Training Programs: How to use the myriad ways customers provide feedback—surveys, online reviews, Facebook, Twitter—to improve the customer experience. Hear from the leading companies providing customer experience measurement and senior level executives responsible for hotel operations and training.
At HX OnStage – Restaurant
Tabletop Matters: Designing and Selecting Hospitality Tabletop in the Real World: How to improve your guest dining experience by making thoughtful—and informed decisions about tabletop from a panel that includes a product designer, food and beverage director/chef, and sales and supply chain representatives.
Chef’s Roundtable: Fred Klashman, publisher of TotalFoodService, moderates a conversation with New York metro area chefs on menu trends, kitchen technology, catering and building a culinary team. Sponsored by TotalFoodService.
Win Profits and Customers with Craft Beer: How to stand out among competing bars and restaurants and win profits with craft beer. Julia Herz, craft beer program director for the Brewers Association and publisher of CraftBeer.com, shares resources and tricks on tasting and pairing beer from small and independent craft brewers. She’ll also discuss craft beer trends and draught system best practices.