Hilton Worldwide to Hire 500 Work-From-Home Reservation Specialists

MCLEAN, VA—Hilton Worldwide said it plans to recruit 500 full- and part-time, work-from-home employees to provide inbound reservation support for guests through the Hilton Reservations and Customer Care operation.

The new virtual Reservations Sales positions will provide inbound reservation support for Hilton guests. The positions are ideal for stay-at-home parents, military spouses, retirees and college students, who require more flexibility and freedom, as it allows them to earn an income from the comfort of their home, according to the company. Hiring for the new Reservations Sales Specialist positions is under way.  Interested candidates can apply by visiting Hilton’s careers website.

“At Hilton Worldwide, we are committed to creating opportunities for meaningful employment and our work-from-home customer engagement model provides our team members with the freedom to enjoy a better work/life balance,” said Mike Gathright, SVP reservations and customer care for Hilton Worldwide. “Through this recruitment campaign, we are seeking to hire 500 dedicated team members who will embrace our passion to provide best-in-class customer service and deliver exceptional experiences to our guests across our 12 global brands.”

Gathright adds “As Hilton Worldwide expands across the globe, our need for talented, passionate travel counselors grows. This unique, virtual opportunity is a perfect fit for our hotels, our guests and our team members. From the comfort of their home, our counselors provide callers with a personalized solution to meet their current travel needs while inspiring a desire for future travel. Our virtual offering has already created a home for hundreds of incredible people, from military spouses to retired professionals, and now that we are expanding nationwide, we anticipate continued growth.”

As part of Hilton Worldwide’s Operation: Opportunity, the company pledged to hire 10,000 veterans by 2018.