NATIONAL REPORT—Hotel Business is tracking tech stories. Companies included in this roundup are Revinate, Clarity, Alibaba A.I. Labs, Benbria, GCommerce and more. Here are the details:
Revinate, Clarity Hospitality Announce Integration Partnership
Revinate and Clarity Hospitality have formed a new integration partnership. The integration provides the following benefits to Clarity customers: faster onboarding; fully automated API to seamlessly upload historical data; platform customization and improved segmentation through advanced profile data mapping; and campaign revenue attribution reporting.
Alibaba A.I. Labs Launches Hospitality Robot
Alibaba A.I. Labs has launched service robots for the hospitality sector. The technology that drives the Labs’ service robot combines aluminum casing with multi-sensor data functionality and parallel computing. The robot also includes a semantic map, autonomous navigation system to identify obstacles, communication systems to control elevators, and identity verification via facial-recognition technology.
Benbria, GCommerce Partner
Benbria and GCommerce have formed a partnership to bring a full-suite of marketing and customer engagement solutions to the hospitality industry. Hoteliers now have the opportunity to leverage the expertise of both companies to improve direct-bookings, access technology to support real-time guest engagement and take back control of the guest experience from third-party booking agencies.
SP Square Systems Launches Complete Guest Management System
SP Square Systems has launched a complete guest management system (GMS) that includes asset optimization and introduces a unique guest engagement texting system called “Jeanie.” The cloud-based SP Square delivers an asset optimization system that is efficient and easy to use for all major hotel brands. One price covers all system features and includes installation, training, updates and data transfer.