Welcoming Employees Back Safely Amid COVID-19
By Lawrence J. Goren, MD Perhaps more than any other economic sector, the hospitality industry hinges on interpersonal communication and…
Expert Insight
Expert Insight: Thousands of Hotels are on the Brink. Why Won’t Washington Act?
By Cecil P. Staton The hotel industry is on the brink of failure. The steep declines in occupancy rates and…
HB Exclusive: Is the Contactless Guest Experience Here to Stay?
By Harman Singh Narula The pandemic has had a significant impact on hotel operations. In response to COVID-19, hotels worldwide…
How to Audit (and Fix) Hotel Tax Rates to Save a Few Bucks
by Stephanie Smith With the amount of uncertainty in the world due to COVID19, now more than ever, hotels must fight…
HospitalityVIEW: Marshalling Innovation to Rebuild the Hotel Industry from the Ground Up
By Cinn Tan and Shane O’Flaherty On Sept. 17, we were pleased to join more than a dozen industry leaders…
Five Ways Hospitality Benefits from Payment Automation
By Alyssa Callahan Payment automation (PA) solutions have been around for more than a decade and now represent a full-fledged…
How Employers in the Hospitality Industry Can Build More Efficient Health Plans
By Keith Lemer The coronavirus pandemic has hit few sectors of the U.S. economy harder than the hospitality industry. In…
The Transition to Digital is More Important Than Ever
By Gabriel Weisz Of the many lessons we’ve learned since the onset of the pandemic—the role of technology in providing…
In Light of Pandemic, New Markets Emerge for Hotel Development
By Gavin Royster Although the coronavirus pandemic brought the tourism industry to a grinding halt, certain areas of the hotel…
There’s No One-Size-Fits-All Approach to Conference Safety
By Erik Waldman It’s hardly a secret that COVID-19 has delivered a ferocious blow to the hotel industry, especially…