NATIONAL REPORT—Club Med has named a new president/CEO for North America and the Caribbean, while Hodges Ward Elliott has added 10 new team members to its hotel group.
Club Med Names President/CEO for North America and Caribbean
Carolyne Doyon has been named president/CEO for Club Med’s North American and Caribbean business division. In her new role, Doyon oversees more than 3,000 employees and lead the sales, operations and development activities for four regional offices and nine resorts.
She succeeds Xavier Mufraggi, who held the position of CEO for North America and the Caribbean for more than 10 years. During his tenure, the North American division flourished into a sustainable and profitable business unit, achieving high growth performances each year. Mufraggi has now been promoted to the new CEO for the Europe, Africa and Middle East division, reporting directly to Henri Giscard D’Estaing, the company’s global president.
Doyon was previously SVP of Canada and Mexico. In her new role, she will report to Michel Wolfovski, deputy CEO of Club Med, and will spearhead the North American division’s current plans to grow capacity by 30% by 2021. Doyon oversees the strategy and execution to maintain stellar guest satisfaction, develop internal talent and expand the division’s business with renovations to the existing portfolio, as well as the opening of new resorts, including Club Med Miches Playa Esmeralda, Dominican Republic, and the first Club Med resort in Canada, Club Med Quebec Charlevoix. She is relocating to the North American headquarters in Miami.
Doyon joined Club Med in 2008 as a sales director and was promoted to VP of sales, transportation and marketing within the same year. She has been a key contributor to the success of the North American division by increasing the business volume in Canada by 75%, doubling the commercial contribution and rebalancing the distribution model. She has also been at the heart of the Quebec Charlevoix project, marking the return of Club Med’s ski offering to North America.
HWE Expands Hotel Group With 10 New Additions
Hodges Ward Elliott (HWE) has added 10 new professionals to the firm’s hotel group and opened new offices in Chicago, Dallas, Miami and Washington, DC.
These new hires continue the expansion of the company’s growing nationwide hotel practice group and also comes right on the heels of the June 2019 appointment of Daniel C. Peek as president of HWE’s hotel group, overseeing the firm’s comprehensive hospitality brokerage platform. Each of these 10 new additions joined HWE from HFF. The new team members include the following:
- John Bourret, managing director in Dallas
- Pete Fehlman, managing director in Dallas
- Tony Malk, managing director in Los Angeles
- Cyrus Vazifdar, managing director in Washington, DC
- Max Comess, managing director in Miami
- Alexandra Lalos, director in Miami
- Austin Brooks, director in Dallas
- Ryan Lindgren, director in Chicago
- Carolina Bernal, VP in New York
- Kate Peabody, associate in Chicago