ST. PAUL, MN—Ecolab Inc., water, hygiene and energy technologies and services company, has acquired Lobster Ink, a provider of end-to-end online customer training solutions.
Lobster Ink is a privately held company with core competencies in applied learning science, training content curation and the delivery of learning experiences through its software as a service (SaaS) platform to meet the training needs of hospitality and foodservice companies in 130 countries globally. Sales were approximately $24 million in 2018.
Addressing customers’ growing need for effective training, this acquisition combines Lobster Ink’s customer training capabilities and digital platform with Ecolab’s expertise in food safety, hygiene, water management and public and planet health.
“Training is a cornerstone of Ecolab’s operating model,” said COO Tom Handley. “This acquisition strengthens the training opportunities and learning experiences we offer, adding options including online learning content that can be accessed by customers at any time on any connected handheld device to help ensure proper hygiene, food safety procedures and other critical processes are followed. It is an example of our continued investment in innovations to solve customer challenges through science, service, digital-driven training and solutions.”