SAN FRANCISCO and LONDON—Hotel profit optimization software firm Duetto has tapped Michael McCartan as its managing director for Europe, the Middle East and Africa (EMEA). Based in London, McCartan will spearhead the rollout of the company’s products and development of customer success teams throughout the EMEA region.
McCartan previously served as CEO of eRevMax, a travel technology service provider, where he grew operations to serve more than 8,000 customers, capturing data benefitting more than 40,000 hotels worldwide. He directed product development, business development, and customer and hotel relationship management in more than 100 countries, managing offices and research development in the U.S., U.K,. Poland, Singapore and India, and sales representatives globally.
Prior to eRevMax, McCartan held senior management positions at Pegasus Solutions and at U.K.-based Computer and Design Services, where he managed sales of software solutions for the civil engineering industry. McCartan has an engineering degree from the University of Cape Town and a business degree from the Open University. He is a frequent speaker and panelist at major travel industry events across EMEA.
Duetto CEO Patrick Bosworth,said, “We are delighted to welcome Michael, who brings a wealth of experience and has a proven track record in hotel revenue technology, product development and customer success.”
McCartan said, “Duetto’s vision for dramatically transforming the field of revenue management has taken hold in North America and is quickly extending around the globe. The company’s advanced, flexible solutions benefit independents and chain hotels alike. I look forward to developing a team with first-class service capabilities to help hotels across EMEA realize their full revenue potential in the months ahead.”
Duetto announced the opening of its European headquarters office in London earlier this year, and subsequently revealed the opening of a headquarters for the Asia-Pacific region, in Singapore. In July, the company announced a $21-million funding to continue its expansion into key markets around the globe. Accel Partners in the U.S. led the round, with participation from Accel Partners in London.