SAN FRANCISCO—Duetto has launched ScoreBoard, a revenue intelligence platform. According to the company, it will integrate seamlessly with property management systems to enable hoteliers to compile and centralize up-to-the-minute reports on performance data and forecasts, display custom reports in minutes and deliver big-picture insights across an entire company with one click.
Duetto Cofounder and Chief Product & Analytics Officer Marco Benvenuti said ScoreBoard tackles a fundamental problem—leveraging cloud-based technology to provide managers something more than the static, inefficient spreadsheets they currently use to manage their businesses.
“Running a hotel with dozens of spreadsheets is an incredibly inefficient way to do business, but until now, that was the only choice,” said Benvenuti, who once managed revenue for major casino resorts on the Las Vegas Strip. “It can take an army of revenue managers days or weeks to provide a company-wide forecast, and if one person makes a mistake in one spreadsheet, the whole project gets derailed. With ScoreBoard, hoteliers can now analyze and forecast performance and deliver actionable insights to key stakeholders in real time.”
ScoreBoard offers a forecast builder that allows month-level data entry and takes a revenue manager’s updated numbers and intelligently allocates them day by day through the month, reflecting when demand rises and falls; a customizable report builder, which incorporates more than 50 performance metrics, filters and comparisons; and cross-property reporting, which rolls up data, budgets and forecasts for an entire portfolio of hotels.
“What good is all the data companies are gathering if it takes too long to access or make it actionable?” said Fernando Vives, chief commercial officer for Spain-based NH Hotel Group, which partnered with Duetto to design and pilot-test several revenue intelligence features. “We’re confident that NH will be able to move beyond spreadsheets and develop better business strategies across 400 hotels around the world, now that we have far better visibility into our data and the ability to access and share it faster. Speed and accuracy make all the difference when hotel distribution and traveler preferences change so quickly.”