LOS ANGELES—Keypr has partnered with Denihan Hospitality, owner/operator of boutique lifestyle hotels, including The James, The Surrey, The Benjamin, the Carlton and the Affinia Hotel Collection. The Keypr platform includes a custom mobile app, in-room tablets, keyless entry and back-office management software.
The partnership will launch with The James brand, first in the James Hotel Chicago in January 2017, followed by The James West Hollywood in March.
“Redefining luxury through guest-centric experiences is a strategic priority for us,” said Carl Cohen, Denihan chief experience officer. “As we grow our footprint with The James West Hollywood-Sunset opening next year, we’re proud to be at the forefront of this industry shift by partnering with Keypr to offer our guests a seamless way to connect with the environments they’re visiting while offering an always present service.”
Hotel guests will be able to use their smartphones and in-room tablets to access hotel services, check-in and check-out, order in-room dining, access hotel information and communicate with hotel staff. Staff and management will be able to utilize the system to streamline and track requests.
The James hotels will also be able to leverage the platform to promote their amenities, room upgrades, food & beverage and upcoming programs, and to localize the experience for their guests through Keypr’s promotion, events and push notification features.