Energy-efficient models can be a cost saver for hotels
INTERNATIONAL REPORT—Energy savings is an important part of a hotel’s operational plan. And while that usually includes technology platforms that…
Author Nicole Carlino
Hotels have a new customer to market to—day guests
NATIONAL REPORT—With more and more hotels—not to mention home-sharing properties—competing for guests, hotels need to show off their best assets.…
When it comes to voice, it’s best to keep it natural
SAN JOSE, CA—Whether voice-activated booking or in-room devices that connect guests with the hotel, voice is on the rise in…
Q&A with Horst Schulze
Industry icon Horst Schulze has decades of experience in the hospitality industry, as co-founder and former president of the Ritz-Carlton…
Senior-living environments find inspiration in hotels
NATIONAL REPORT—For many, senior-living environments evoke images of uninspired, institutional aesthetics more reminiscent of a hospital or doctor’s waiting room…
Aggregating data into a single source is critical for success
NATIONAL REPORT—There has never been a time in the industry in which hoteliers had access to more data. But accessible…
What does the guestroom phone’s future look like?
NATIONAL REPORT—With more and more hotels experimenting with voice-activated devices, questions about the hotel guestroom phone have arisen. It’s no…
Choice, AWS partner for the digital future
ROCKVILLE, MD—For years, hospitality companies have been singing the praises of cloud-based applications, citing agility and efficiency as chief among…
Good enough: 2019 setting up to be a replay of 2018
NATIONAL REPORT—Will the good times continue to roll in 2019? While there are factors that could affect the performance of…
Masterpiece Estates by Oetker Collection brings luxury home
BADEN-BADEN, GERMANY—The rise of home-sharing was a direct result of guests wanting authentic experiences in the places they’re visiting—to live…