Operations
Hoteliers Share the Impact of Climate Change
INTERNATIONAL REPORT—Hoteliers are speaking out about climate change and its impact on the hotel industry around the world. Climate change…
Author Corris Little
Operations
Americas Best Value Inn Aims to Help Youth in Crisis
NATIONAL REPORT—RLH Corporation is helping youth in crisis through a partnership with the National Safe Place Network (NSPN) to designate…
Brands
Graduate Hotels, Scholly Team Up to Tackle Student, Alumni Debt
NATIONAL REPORT—Graduate Hotels has partnered with scholarship search app Scholly to give back to the college towns in which its…
Guest Services & Programs
Inside 11 Howard, Retail is an Innovative Experience
NEW YORK—Innovation occurs when the purpose of a concept is changed. Justin Kerzner, president/co-founder of Naked Retail Group, knows this…
Industry
HANYC to Support Education, Research
NEW YORK—The Hotel Association of New York City (HANYC) has launched a nonprofit foundation that will direct the educational, philanthropic…
Renovations
A Tech Transformation at W London – Leicester Square
LONDON—The W London – Leicester Square received a multimillion-dollar high-tech makeover of its 192 guestrooms and suites, adding in immersive…
Technology
For Hotel Sales & Catering Teams, Time is Critical
CONCORD, MA—According to Tripleseat CEO Jonathan Morse, sales and catering software for hotels has not evolved in the last 30…
Operations
At Hotels, How to Keep the Bugs at Bay
PARSIPPANY, NJ—They are the uninvited guests at happy hour and, left unchecked, could be found crawling around F&B stations at…
Industry
At the Palms Casino, Jon Gray Talks $690M Renovation
LAS VEGAS—Meet Jon Gray, the youngest VP and GM on the Vegas Strip, who also just led one of the…
Waikiki’s Renew offers guests reimagination & rediscovery
HONOLULU—Wellness isn’t just about weight loss, nor should it be, as the act of embracing activities and behaviors that enable…