Operations
Web Exclusive: How to mitigate fraud with contactless check-in
Contactless check-in has provided a way to both streamline hotels operations and keep guests and employees feeling safe post-pandemic. However,…
Author Abby Elyssa
Operations
Web Exclusive: Venus Group, Fujitsu collaborate to streamline linen processes
Managing and handling linens can be a major pain point for hotels, which can lose both time and money in…
Labor woes: The future of the hospitality workforce
Hospitality is an industry of people. Serving guests, bringing smiles to their faces and adding to an enjoyable experience. Extending…
Guest Services & Programs
Red Roof opens its heart to the community through purpose programs
Red Roof has always prided itself on giving back, supporting groups near and dear to its associates’ hearts. So much,…
Design
Web Exclusive: House of Better blends dining with design
With the conversation surrounding reopening hotels post-COVID and resuming business travel, what would a hotel stay and, especially, an important…
Events
NYU Day 1: Execs optimistic for the summer season
On day one of the 43rd annual NYU International Hospitality Investment Conference, the biggest names in the industry gathered virtually…
Events
Ian Schrager: Find opportunity in the madness
In a year of what Ian Schrager, founder, The Ian Schrager Company calls “the year of madness,” he’s finding opportunity…
Events
BLLA: Is travel the new luxury?
Day one of the BLLA Hotel Investment Conference brought boutique hotels leaders together virtually to connect, collaborate and learn about…
Innovating apps for the post-COVID guest
Guest expectations have changed. Health and safety are at the forefront with hotel protocols leading the charge. But with that,…
Bryte customizes the bed experience
Sleep is personal. It is, in fact, one of the most personal aspects of not only a hotel stay, but…