NATIONAL REPORT—Whether it’s celebrating an anniversary, receiving an award, earning a certification, debuting a new product or expanding the business, hotel companies and vendors achieve new milestones on a daily basis. Here’s a look at recent accomplishments:
Wyndham Awards Frontline Workers with a Free Night Stay
Wyndham Hotels & Resorts has awarded more than 45,000 workers on the frontlines of the pandemic with 7,500 Wyndham Rewards points, enough for a free one-night stay at thousands of Wyndham properties.
It is the latest initiative under Wyndham’s ongoing #EverydayHeroes campaign, which launched in April as a way to recognize and say thank you to those on the frontlines of the pandemic—many of whom continue to travel as a necessary function of their job. Through the campaign, eligible workers are able to receive a complimentary instant upgrade to Wyndham Rewards Gold membership, which comes with added perks like late checkout, a preferred room and accelerated earnings.
Points must be claimed by Nov. 18, 2020. Once claimed, recipients have 18 months to redeem. While workers must have opted into the campaign before today to receive the points, those who have yet to do so can still claim their complimentary Gold membership, thanks to an extension of the campaign through Dec. 31, 2020.
Radisson Hotels in Albany, GA, Partner With HIS
Hotel Internet Services (HIS) has been credited with significantly enhancing the quality and speed of guest WiFi services at both the Country Inn & Suites by Radisson, Albany, and Park Inn by Radisson, Albany. Located in Albany, GA, the two Radisson-branded properties are now able to benefit from the implementation of advanced network technology capable of simultaneously catering to a multitude of high-powered guest devices while ensuring that virtually any type of online guest activity is always a seamless experience.
HIS formulated a cost-effective network upgrade plan for the hotels that included the strategic re-wiring of Ethernet cabling and installation of the latest in Ruckus access point technology within areas that would ensure strong and broad WiFi signal coverage. Since undergoing HIS’ swift and seamless network upgrade process, both properties now significantly report a complete turnaround in guest Wi-Fi service quality, with fast and reliable speeds available throughout all onsite areas and with performance complaints becoming virtually non-existent.
ProfitSword Win Golden Bridge Business & Innovation Award
ProfitSword has been named a Silver winner by the 12th Annual Golden Bridge Business and Innovation Awards for its role in enhancing business intelligence capabilities with the recently launched ProfitAbility solution. An advanced dashboarding and data analytics platform that uses the latest technology to automatically identify and alert organizations to any sudden fluctuations in their performance, ProfitAbility competed against a range of solution submissions from around the world in the Award’s Business Intelligence category.
Judged by a panel consisting of various global industry experts, 2020 award winners were selected by averaging the highest scores and are to be recognized for their contribution toward business innovation during a virtual ceremony being held in December. Key to ProfitAbility earning its Silver winner status is the solution’s ability to automatically analyze historical performance data in order to recognize patterns and notify relevant personnel the moment that any variations are detected. With markets and business environments moving at an ever faster pace which can lead to increased oversight or human error, award panel judges fully acknowledged the immense value that ProfitAbility can offer in ensuring that businesses are proactive and are always able to respond swiftly to suddenly arising risks or opportunities.
Nomadix Unveils New Suite of Hotel Offerings
Nomadix Inc., unveiled a new suite of cost-effective hotel solutions, including casting, cloud PBX and a mobile guest app, at Cyber HITEC.
The new offerings include Nomadix Casting, which enables guests to easily cast their preferred shows and other content from Netflix, Hulu, Spotify and thousands of other popular streaming apps from their mobile devices onto the in-room TVs; Nomadix Cloud PBX, a reliable, cost-effective cloud telephony service for hotels that meets the latest emergency calling requirements; Nomadix Guest App, which offers a personalized guest experience and touchless guest interactions—while eliminating contact points—that increase guest engagement, customer retention and incremental revenue; Nomadix Gateway Family, which includes the EG 3000, EG 3000L and EG 6000 gateways providing seamless authentication and connectivity for guests and offering unmatched bandwidth management, authentication and customized landing pages for visitor-based networks; and Hotel Portal, which offers robust management and controls for properties and managed service providers (MSPs) that can be branded with the same look and feel as other MSP solutions or the hotel’s brand.
Navarino Services Chooses Sabre
Navarino Services has renewed a long-term partnership with Sabre Corporation, after 17 years of using the technology company’s SynXis Central Reservations system to power growth in the hospitality industry.
Under the new agreement, Sabre will continue to provide Navarino Services with the SynXis Central Reservations solution. In addition, Navarino Services will leverage Sabre’s SynXis Platform, which optimizes global distribution channels and delivers greater scale and operational efficiency to lower costs. All hotel partners connected to Navarino Services around the world have adopted Sabre’s technology, and new joining hotels will also stand to benefit from the SynXis Platform’s distribution and retailing solutions.
With its SynXis Central Reservations System, SynXis Booking Engine and SynXis Channel Connect solutions, Sabre will support Navarino Services’ additional growth by helping hotel partners capture more bookings, simplifying and automating distribution through direct and indirect channels.