NATIONAL REPORT—Delivering five-star service requires front desk agents to maximize every guest interaction, viewing it as an opportunity to offer…
THE HOTEL EXPERIENCE 10:00 a.m. – 10:45 a.m. Procurement for Modular Construction Gain an understanding of procurement needs for a…
NEWTON, MA—Sonesta International Hotels Corporation has opened Royal Sonesta Chicago Riverfront and Sonesta Irvine – Orange County Airport, expanding its…
PARSIPPANY, NJ—Travelodge by Wyndham, part of Wyndham Hotels & Resorts, is building upon its 2019 growth momentum with the introduction…
NATIONAL REPORT—Whether it’s celebrating an anniversary, receiving an award, earning a certification, debuting a new product or expanding the business,…
INTERNATIONAL REPORT—Across the globe, hoteliers in need of housekeeping software, revenue management, language solutions and other in-demand services are seeking…
INTERNATIONAL REPORT—Management companies are adding to their portfolios here and abroad. Hotel Equities, Donohoe Hospitality Services, True Ranch Hospitality and…
NATIONAL REPORT—Sixty-five percent of Americans would choose one hotel over another if that hotel stay includes complimentary breakfast, and 51%…
NEW YORK—JLL Hotels & Hospitality has advised on the sale of the St. Regis New York, on behalf of Marriott…
CHARLOTTE, NC—Extended Stay America Inc. and ESH Hospitality Inc. have consolidated results for Q3, reporting a decline in income and…
LONDON—The tourism industry has made great strides in advancing gender equality, according to the World Tourism Organization (UNWTO), which, in…