|Videos & Podcasts|
Welcome to our hotelbusiness.com Video & Podcast series. Click on the links below to listen to our latest broadcasts.
For maximum compatibility, each broadcast is available as a website-viewable video, downloadable MP3 file and an iTunes Podcast subscription link. With a Podcast subscription you will automatically receive future broadcasts.
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Over the years, I’ve been involved in a lot of talk about technology and the increased role it plays in the overall hospitality experience. Most tried-and-true hoteliers have taken the position that while it’s important to be up to date and provide the latest amenities guests expect, technology can never be a substitute for the personal interactions and hospitality that hotels strive to provide.