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Marriott Hotels Upgrades Mobile App with Checkout Option

Thursday February 13th, 2014 - 5:24PM


Marriott's mobile check-out

BETHESDA, MD—Marriott Hotels has added a mobile checkout for its 326 North American hotels. An additional 22 international hotels will add mobile checkout next week.

Later this year, the entire Marriott Hotels brand will offer mobile check-in and checkout, available in English, Chinese, French, Spanish and German. The new mobile service exclusively for Marriott Rewards members reflects the brand’s commitment to enhancing the future of travel for its increasingly connected mobile guests. To date, the Marriott Mobile app has been downloaded over 2.8 million times.

With the Marriott Mobile app, checkout is simple. In the morning on the day of their departure, Marriott Rewards guests will receive a push notification on their Apple iPhones or Android devices alerting them mobile checkout is available. Upon completing mobile checkout, guests will then be prompted to provide an email address and their bill will be emailed to them, allowing guests to bypass the front desk on their way out.

The Marriott Mobile app, which can be downloaded in the Apple iTunes Store and Google Play, makes it easier than ever to join Marriott Rewards, as well as gain immediate access to mobile check-in and checkout at Marriott Hotels.  

“By relentlessly focusing on the needs of the next generation of travelers who are mobile and global, Marriott Hotels is putting itself at the forefront of the hotel mobile revolution,” stated Paul Cahill, SVP of brand management for Marriott Hotels. “When we launched our Travel Brilliantly campaign last year, we made a promise to introduce innovations for our guests that provide a seamless and more customized experience throughout their entire journey.”

In July 2013, Marriott Hotels introduced mobile check-in and it quickly expanded throughout the continental U.S. and Canada.