Thursday October 17th, 2013 - 12:23PM
BOCA RATON, FL—Cintas Corporation and Anthony Melchiorri, a hospitality expert and television personality, have named the Wyndham Boca Raton the winner of a $25,000 Hotel Makeover Contest designed to further enhance the hotel’s operations and guest satisfaction.
The property received an onsite visit from Melchiorri and $25,000 worth of products and services from Cintas.
“We are thrilled to receive this award and view it as a terrific opportunity to draw on Cintas and Anthony’s hospitality expertise,” stated Ken Kaylor, general manager, Wyndham Boca Raton. “As more hotels experience the microscope of online review sites, we recognize the value of maintaining clean, safe and vibrant spaces for guests. This exciting win will help us to continue to do just that.”
Melchiorri has more than 20 years of experience serving the hospitality industry. To begin the makeover, he met with Kaylor’s leadership team and staff to tour the property, learn how they plan to use the $25,000 and discuss recommendations for the property. Afterwards, Kaylor and his team will work closely with Cintas to implement products and services aimed at solidifying the property’s image, cleanliness and safety.
“The best hotels aren’t necessarily the ones with the trendiest guestrooms or amenities, they’re the cleanest,” stated Melchiorri. “By making a few proactive and practical improvements to assets such as flooring or employee uniforms, hotels can significantly impact guest satisfaction and online reviews for the better.”
Additionally, Kaylor will join Cintas at the upcoming International Hotel/Motel + Restaurant Show on Nov. 10 in New York City. There, along with Cintas and Melchiorri, he will unveil the results of the makeover at the Wyndham Boca Raton.