Posted 2/4/2013 - 4:01:25 PM
CINCINNATI—The Residence Inn Cincinnati Downtown at the Phelps has been named the top hotel in the Residence Inn brand for guest satisfaction by Marriott International.
The 134-suite hotel, which is managed by Winegardner & Hammons Inc., is an adaptive reuse development project initiated by Eagle Realty Group and owned by its parent company Western & Southern Financial Group. At the end of 2012, the hotel scored the highest in guest satisfaction out of 621 Residence Inns in the U.S.
In addition, the hotel has been ranked No. 19 out of 650,000 hotels in the U.S. for service in the TripAdvisor 2013 Travelers' Choice Awards.