Posted 10/17/2012 - 9:29:24 AM
CHICAGO—Hyatt Hotels & Resorts launched Group Bill technology, a real-time billing and tracking system developed with meeting planners' input and needs in mind.
The Group Bill tool allows meeting planners to track and reconcile costs daily from their own computer or workspace. The interactive PDF offers planners a table of contents, general summaries with hyperlinks back to the original charge, distinguishing colors, multiple levels of billing detail and a reduction in paper work.
“Hyatt’s new Group Bill simplifies the billing process and gives the most valuable currency back to our customers—time,” said Rodahl Leong-Lyons, VP/sales operations, Hyatt Hotels & Resorts. “Our customers’ satisfaction is as important as our guests’ and by listening, we were able to create a new tool to better service their needs."