Posted 8/31/2012 - 11:32:21 AM
Post-Hurricane Isaac, business is on track at The Ritz-Carlton, New Orleans.
NEW ORLEANS, LA—Following Hurricane Isaac, The Ritz-Carlton, New Orleans is operating in a business-as-usual capacity, accepting new reservations for arrival beginning today.
The hotel never lost power or any city services, according to a spokeswoman, who noted staff stayed on-property to assist guests who had existing reservations at the hotel and could not leave the city due to the effects of Hurricane Isaac.
"In alignment with our Marriott sister properties in the New Orleans market, we are releasing individual reservations from cancellation penalties for August 30, 2012 through September 3, 2012," said the spokeswoman.
In 2006, a flood gate system was put in place to guard the hotel from any water intrusion and as a result, the hotel did not incur any flooding. Some rooms are out-of-service due to leaks from high winds that penetrated window seals in the 102-year old building. "Our on-site property engineering team is currently addressing these issues and rooms will be placed back in inventory as soon as possible," she said.
The New Orleans tourism corridor also is operating in a business-as-usual capacity and the hotel's neighboring restaurants, retail and tourism venues are reopening in advance of the Labor Day holiday weekend. The Southern Decadence festival will occur this weekend, bringing in an estimated $150 million to the economy, according to Mark Romig, president/CEO of the New Orleans Tourism and Marketing Corp.