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Hotel managemant/ marketing
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| 1463 Serenity Cir. Longmont, CO 80501 Phone: (218) 371-9188 Tony41wdc@hotmail.com Anthony Vittetoe Objective To expand my customer service experience by obtaining a full-time position Education Graduated 2006 North Dakota State University Fargo, ND ? Bachelor of Science, Hospitality & Tourism Management; Minor in Marketing ? Financed 100% of education with part-time work, scholarships and loans Organizations and Leadership ? Organized the 2004 Hospitality Honors Day Banquet ? Hospitality Club member ? Valuable team member of the NDSU wrestling team Experience May 2007 – Present Radisson Hotel Longmont, CO Front Desk Manager ? Supervise front desk employees and create a positive team environment by setting high standards and acknowledging successes ? Strengthen customer/ hotel relationships by fostering professional relationships with customers and promptly responding to their concerns ? Improve guest experience by actively participating in management meetings and sharing creative solutions ? Perform front desk tasks including check-ins, check-outs, and reservations ? Control order process and sales ? Payroll, hiring and firing Feb. 2007 – May 2007 Radisson Hotel Thornton, CO Front Desk Associate ? Created a positive work environment by being a roll model and a listener ? Answered phones with a pleasant greeting and provided answers for the guest ? Performed front desk tasks including check-ins, check-outs, reservations, and strengthened customer/ hotel relationship ? Finished daily check list in an efficient manner Summer 2005 Indian Hills Resort Garrison, ND Resort Management Internship ? Significantly increased sales from previous year ? Managed front desk tasks including check-ins, check-outs, reservations, and strengthened customer/resort relationship ? Created, organized and successfully executed a fishing tournament by state rules ? Managed inventory and placed orders for restaurant, convenient store, and bait shop supplies on a weekly basis Jan. 2005 – Dec. 2006 Chub’s Pub Fargo, ND Bartender ? Utilized organizational skills to multi-task in a timely manner ? Worked in teams to stock and clean up at the end of the night ? Utilized customer service skills to take and deliver orders and verify ID’s ? Processed sales for off-sale orders |
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Position
posted on 7/24/2006
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| vittetoe, anthony |
| 1463 Serenity Cir. Longmont, CO 80501 |
| 218-371-9188 |
| tony41wdc@hotmail.com |
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