NYLO Hotels, Monscierge Offer Cloud-Based Concierge Services
Monday June 24th, 2013 - 9:49AM W
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DALLAS—NYLO Hotels LLC has introduced touch-based concierge products at all of its properties through a new partnership with Monscierge. NYLO becomes the first American boutique hotel brand to partner with the company, according to Monscierge.
Monscierge applications work by using cloud-based technology that guests can access anywhere through their iOS or Android devices. The applications are full of tips, recommendations and information provided by NYLO staff on where to go, what to do, and how to make the most of their stay.
All Monscierge applications update in real time so NYLO staff members can change or add information and alert guests to events taking place at the hotel. Once a guest has downloaded the app, it will automatically update according to which NYLO hotel the guest is visiting. Though it was designed with NYLO guests in mind, the application is free and available for download by anyone.
“We partnered with Monscierge because we wanted our guests to be able to get the very best out of their stay, 24/7," Michael Mueller, CEO of NYLO Hotels, said in a statement.
Tags: • Hospitality •
When you hear all the lodging industry projections for the months and years to come, much of the robust growth is forecast to be the result of the expected influx of travelers from China. In what could only be seen as good news for the industry, that expectation moved a little closer to reality when President Obama signed a visa waiver extension for Chinese travelers earlier this month.