MSI Solution Installed in Rebranded Property
Thursday February 13th, 2014 - 12:52PM M
| | | | | | | | | | |
These are shortcuts to your favorite social networking and bookmark sites. Add this story to your Facebook page, del.icio.us, DiggIt, and many others!
PHOENIX—Multi-Systems, Inc.’s (MSI) MSI CloudPM with MSI CloudCRS has been installed in a Best Western Hotel, owned by The Denlea Company, which recently rebranded from a Choice-branded property.
The hotel needed a PMS and CRS solution to bridge the gap. According to MSI, hotels that are deflagging or changing flags are often abandoned for a period of months without a PMS or CRS. This interim period can be very costly, with potential for lost revenue—especially without CRS connectivity.
Joshua T. Mott, revenue manager/I.S.A., The Denlea Company, stated, “Realizing the looming change in industry practice, we made the decision to trust MSI’s reliability for software support, customer service and professionalism, with MSI CloudPM as our hotel property management software. Having gone through the process of cut-over from one system to the next a couple of times before this, I thought we might have a difficult adjustment. MSI’s deployment, from database construction, through training and final cut-over was unproblematic and required minimal effort on our end… Our staff was able to catch on very quickly to the familiar feeling and highly intuitive layout of the MSI CloudPM product.”
Tags: MSI • The Denlea Company • Hospitality • Operational •
When you hear all the lodging industry projections for the months and years to come, much of the robust growth is forecast to be the result of the expected influx of travelers from China. In what could only be seen as good news for the industry, that expectation moved a little closer to reality when President Obama signed a visa waiver extension for Chinese travelers earlier this month.