AH&LA Launches Gratuity Guide
Monday November 25th, 2013 - 9:17AM A
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WASHINGTON, DC—The American Hotel & Lodging Association (AH&LA) released a guide covering gratuity rates for a broad array of service areas, including parking attendants, doormen, housekeepers and room service.
Released in time for the busy holiday travel season, the guide helps guests determine voluntary monetary ranges for services rendered by hotel staff throughout a guest’s stay.
Among the recommendations:
“The hotel industry is an area of high career growth, and for many of our 1.8 million U.S. hotel employees it is the pathway to the American dream,” stated Katherine Lugar, AH&LA president/CEO. “AH&LA’s Gratuity Guide provides guests with valuable information on how to best acknowledge superior service – at their discretion – received during their hotel stay.”
Tags: AH&LA • Hospitality • Amenities •
When you hear all the lodging industry projections for the months and years to come, much of the robust growth is forecast to be the result of the expected influx of travelers from China. In what could only be seen as good news for the industry, that expectation moved a little closer to reality when President Obama signed a visa waiver extension for Chinese travelers earlier this month.