AH&LA Launches Gratuity Guide
Monday November 25th, 2013 - 9:17AM A
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WASHINGTON, DC—The American Hotel & Lodging Association (AH&LA) released a guide covering gratuity rates for a broad array of service areas, including parking attendants, doormen, housekeepers and room service.
Released in time for the busy holiday travel season, the guide helps guests determine voluntary monetary ranges for services rendered by hotel staff throughout a guest’s stay.
Among the recommendations:
“The hotel industry is an area of high career growth, and for many of our 1.8 million U.S. hotel employees it is the pathway to the American dream,” stated Katherine Lugar, AH&LA president/CEO. “AH&LA’s Gratuity Guide provides guests with valuable information on how to best acknowledge superior service – at their discretion – received during their hotel stay.”
Tags: AH&LA • Hospitality • Amenities •
The theme of this year’s ALIS conference was “Don’t Worry, Be Happy.” But, lets face it, there are always going to be some people who aren’t happy unless they are worried about something—whether it’s the Fed potentially raising interest rates or that the price of oil is now too low, threatening to cripple the economies of some foreign nations.